About Micronetbd

We implement the platforms our clients run their business on.

Founded in 2012 in Hamilton, New Jersey. Filevine, Salesforce, Specright, Litify and DocuSign, implemented, migrated onto and then supported by the same team that built them.

Since 2012SOC 2 Type 2SBA 8(a)NMSDC certified MBEHamilton NJ and Toronto
Micronetbd headquarters in Hamilton, New Jersey
Jim Kanir on George's leadership and Micronetbd's transformation

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Jim Kanir on George's leadership and Micronetbd's transformation

Jim Kanir on George's leadership and how Micronetbd changed under it.

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2012
founded, still independent
5 platforms
implemented and supported in house
SOC 2 Type 2
audited annually by an outside firm
2 offices
Hamilton NJ and Toronto, Ontario
What we do

Three things, on every platform we touch

Implementation

Discovery, a written scope, configuration, custom development and integrations, tested before it goes live. Implementation services

Data migration

Field level mapping, trial loads, reconciliation reports and a delta cutover, off legacy systems or between platforms. Data migration

Managed services

A named administrator on a flat monthly subscription, handling enhancements, releases and user support. Managed services

Our story

Fourteen years of one problem

Micronetbd started in 2012, when CRM was becoming the system companies ran on rather than a place sales people logged calls. The problem then is the problem now: the platform is rarely what fails. The data model underneath it is, or nobody owns it after go-live.

We built the practice around that. Every engagement starts with a written scope, every migration ships with a reconciliation report the client signs, and every client can keep a named consultant afterwards rather than filing tickets into a queue. It is not a complicated model. It is just harder to sell than a demo.

The platform list grew as our clients' did. Salesforce first, then DocuSign and DocuSign CLM, then Litify for law firms, then Specright for manufacturers with specifications trapped in spreadsheets, then Filevine. The underlying craft did not change: understand the data, write the scope, prove the load, stay afterwards.

We also build our own products where we kept solving the same problem by hand. MatterOrbit keeps Filevine and SharePoint in step, Workup Agent answers law firm intake around the clock, and Postrio puts automated print and mail behind Litify's document system.

Accreditations

Credentials

Checked by somebody other than us, and renewed rather than framed.

Security

SOC 2 Type 2, audited annuallyClient data handled under the same controls during a migration as after oneGDPR and CCPA aware delivery

Business standing

SBA 8(a) and veteran ownedRegistered in SAM for federal contractingNMSDC certified minority business enterpriseState of New Jersey registered MBENJBIZ Business of the Year, 2023

Platform partners

Filevine, certified implementation and migration partnerSalesforce consulting partner since 2012, with our own AppExchange appsLitify and Specright, both built on SalesforceDocuSign and PandaDoc, plus DocuSign CLM

Also in the stack

RingCentral and SMS-Magic for contact centre and textingCase Status, DBSync and YoCiergeServiceNowOur own products: MatterOrbit, Workup Agent, Postrio
How Micronetbd structures an engagement
The team

Who you actually work with

Small teams with direct client contact. The person who scoped your build is the person who builds it, and usually the person who supports it.

  • Founders still on delivery, not only on sales calls
  • A named consultant on every managed services account
  • Certified on the platforms we sell, not on the ones we resell
  • Offices in Hamilton, New Jersey and Toronto, Ontario
  • Escalation goes to a person, not a portal

Watch: the people behind Micronetbd

Clients and partners on what it is like to work with the team.

Why leaders trust Micronetbd: Michelle Fry, General Counsel and VP at SchoolStatus
Why leaders trust Micronetbd: Michelle Fry, General Counsel and VP at SchoolStatus6:41 on the Micronetbd channel
Gentell visits Micronetbd headquarters
Gentell visits Micronetbd headquarters2:27 on the Micronetbd channel
From challenges to vision: Micronetbd's long-term approach (Chris Reade)
From challenges to vision: Micronetbd's long-term approach (Chris Reade)Short on the Micronetbd channel

More on the Micronetbd YouTube channel.

Start with one real thing

One spec, one matter, one report that comes out wrong. That tells us more than a discovery call ever will.

Our Partners

Business Accreditations