Salesforce, built around how you actually sell and serve.
Sales Cloud, Service Cloud, CPQ, portals and the custom work in between.
Watch
Why leaders trust Micronetbd: Michelle Fry, General Counsel and VP at SchoolStatus
Michelle Fry, General Counsel and VP at SchoolStatus, on why her team trusts Micronetbd with Salesforce.
6:41 on the Micronetbd channel
More videos on this pageThe revenue process, on one platform
Nine things we get asked for most
Sales Cloud
Pipeline, forecasting, territories and the reports leadership actually opens.
Service Cloud
Case management, omnichannel support, knowledge and routing.
CPQ and quote to cash
Product catalogs, price rules, discount approvals, quote documents, renewals.
Experience Cloud
Client, supplier and partner portals on your own data.
Integrations
ERP, telephony, e-signature, accounting, medical records, marketing.
Custom development
Apex, Lightning Web Components, Flow and AppExchange apps.
Industry platforms
Litify for law firms and Specright for specifications, both on Salesforce.
Data migration
Legacy CRM, databases and spreadsheets consolidated and reconciled.
Admin as a service
A named admin, ticket queue, monitoring and monthly enhancements.
One platform, everything on it
We connect what you already run, instead of asking you to abandon it.
Four phases, fixed fee, no open meter
You see working software in your own org early, not at the end.
Discover
Process, data and the reports you are missing, written down.
Design
A build your team signs off on before anyone configures anything.
Build
Configured and tested in a sandbox, with your data in it.
Adopt
Training, go-live support, then managed services if you want it.
Why clients move to us
Most of our Salesforce work starts as someone else's unfinished project.
What we usually find
- Automation nobody can explain or safely change
- Reports built on fields three teams fill in differently
- A CPQ that sales works around with spreadsheets
- Integrations that fail quietly at 2 a.m.
- No admin, so every change waits on a ticket to a reseller
What we leave behind
- Documented automation with an owner
- A data model your reports can trust
- Quoting your sales team actually uses
- Monitored integrations with retries and alerts
- A named admin who knows your org
Clouds and tools we implement
The platform, plus the ecosystem around it.
Salesforce
Connected tools
SOC 2 Type 2 audited, SBA 8(a) and veteran owned, NMSDC certified.
Salesforce Silver (Ridge) Consulting Partner. Filevine, Litify, Specright and DocuSign partner. NJBIZ Business of the Year 2023.
After go-live: a named Salesforce admin, or people on your team
Outsourced administration on a flat monthly subscription, or certified admins, developers and architects added to your team by the month: managed services, outsourced Salesforce admin, Salesforce staff augmentation.
Watch: Salesforce work in the clients' own words
Client stories and partner conversations from the Salesforce practice.
More on the Micronetbd YouTube channel.
Salesforce for law firms
Legal CRM on Salesforce: how plaintiff firms and legal departments run intake to matter on the platform.
Based in Hamilton, NJ. Workshops at your office or ours.
For companies across the state, see Salesforce consulting in New Jersey.
Tell us what is not working
A short call, then a written plan with a fixed fee. No discovery invoice for the privilege.