A Micronetbd product

Workup Agent.
Your first line, answering right now.

A chatbot answers questions. Workup Agent qualifies the person asking.

AI intake agentVoice and text24/7Law firmsService teams

Both reach the AI receptionist itself, any hour. Or leave your number below and a person calls you back.

Workup Agent, the answering service that finishes the intake
Watch: nobody who calls at 9 pm should be lost (40 seconds)
Insights from a law firm client

Watch

Insights from a law firm client

A law firm client on what changed after Micronetbd rebuilt intake, matters and reporting.

3:45 on the Micronetbd channel

More videos on this page
3am
still answering, in any language
Voice
or text, whichever they prefer
Branching
real qualification, not a form
Finished file
not a name and a number
The visitor journey

Greet, qualify, verify, route, brief

Greet, qualify, verify, route, brief
Why it matters

The problem, named plainly

You are not losing leads. You are losing the race to answer them.

What happens now

  • A form arrives at 9:40pm and is read at 8:15am
  • By then they have filled in three more forms
  • Whoever called back first is already talking to them
  • Late enquiries get shorter questions than early ones
  • Your team starts every call from a name and a number

What happens with Workup Agent

  • Answered the second they land, day or night
  • Every enquiry gets the same questions, in the same order
  • Branching paths, so a car crash and a work injury differ
  • Voice for people who will not type it out
  • Your team opens a finished file on someone worth their time
What it does

Six things, without you there

Qualifies properly

Your real criteria, with branching questions that adapt to the answers.

Talks out loud

Natural voice conversation, not a phone tree, for people who will not type.

Watches who is on your site

Pages read, time spent and source, so the conversation starts informed.

Verifies before it reaches you

Checks the answers hold together before anything lands in your queue.

Routes to the right team

By practice area, service line, geography or whatever rule you use.

Briefs your team

A written summary of the conversation, ready to act on.

New: it answers the phone

The same agent picks up when your team cannot

Forward unanswered calls after four rings, or give out a number we provision. Workup Agent answers with your greeting, asks who is calling and why, takes the callback details, logs every call with a transcript and alerts your team within seconds. Transfers to a person only for the matters you define as urgent.

How the phone answering works, and how it compares with an answering service

  • Your number or ours
  • Every call logged from its first seconds
  • Alert within seconds, daily call log
  • Same knowledge base as the website agent
  • Live on Micronetbd's own line: call (609) 435-1960 and let it ring
Two audiences

The same agent, two jobs

Law firms

A 24/7 intake agent that qualifies potential clients before your intake team opens the file.

Service teams

A first line sales rep that qualifies prospects and books the ones worth your time.

Watch: law firms and legal transformation

A law firm client, an expert panel on legal transformation and the case management transitions webinar.

Inside legal transformation: expert panel with Sbaiti and Company
Inside legal transformation: expert panel with Sbaiti and Company30:59 on the Micronetbd channel
Case management transitions: the Micronetbd and YoCierge webinar
Case management transitions: the Micronetbd and YoCierge webinar1:01:30 on the Micronetbd channel

More on the Micronetbd YouTube channel.

See it answer as if it were your team

Twenty minutes on your own site, with your own qualification questions.