A named admin, a ticket queue, a flat monthly bill.
The platform keeps working after go-live, and somebody who knows your org is responsible for it.
Request, triage, build, release
Six things you stop worrying about
A named admin
One person who knows your org, not a rotating queue of strangers reading your ticket for the first time.
A ticket queue with an SLA
One channel of record, a response time you can hold us to, and a history you can audit.
Monitoring
Integrations, automation and sync watched, so failures reach us before they reach your team.
User training
New starters trained, and refreshers when a process changes or a feature lands.
Monthly enhancements
A block of build time every month, so small improvements happen instead of piling up.
Release management
Platform releases reviewed against your build before they land, not after something breaks.
The alternative, honestly
Most firms try one of these first.
Hiring an admin in-house
- Hard to hire, harder to keep
- One person, so holidays and exits are outages
- Skills cover one platform, not the stack you run
- Salary whether the month is busy or quiet
- Nobody to escalate to when it is genuinely hard
A subscription with us
- Live in days, not a hiring cycle
- A named admin with a team behind them
- Filevine, Salesforce, Litify, DocuSign and Specright covered
- A flat monthly fee you can budget
- Architects on the same team when it gets hard
We take over builds we did not write.
We start with an audit of the org as it stands, document what is there, and tell you what we would fix first. That audit is useful even if you never hire us for the subscription.
Ask us what a month looks like
We will walk you through a real month of tickets, enhancements and releases on an org our size, and what it costs.